services

Case Assistance Program (CAP)

If you work with children, young people and families who have experienced trauma, abuse and family dysfunction,
we can provide you with a Case Assistance Program (CAP), a tailored suite of services designed to meet the unique
training and support needs of your program and organisation.

CAP allows access to a range of services that you can use to support and enhance your work practices and that
of your team, to reach best possible outcomes for vulnerable children, young people and families.

How do CAPs Work?

You purchase a certain number of hours for a fixed price and you can use this to access the variety of services
offered over a specific period of time.

CAP services include:

  • Secondary ConsultationRead more

    Case specific support provided to assist workers and carers who may require extra assistance to manage the complexities of a case. This can occur at our office, at the agency or in the carer's home.

  • TrainingRead more

    We run a compressive training calendar that covers a variety of topics and professional development areas. For more information click here

    Customised training can also be delivered to meet the needs of individuals or groups. This can occur in your workplace, our training space or another agreed venue.

  • Professional Supervision & CoachingRead more

    Professional supervision and coaching can be provided to assist staff at any level to enhance reflective practice. The number of session can be tailored to meet the specific needs of the individual or group.

  • Psychological & Psychiatric AssessmentRead more

    We provide psychometric testing and deliver a range of other allied heath interventions including occupational and speech therapy and/or referral to other appropriate services. This service includes the provision of written reports with recommendations.

  • Staff DebriefingRead more

    Critical incidents create stress that often impact on a person's normal psychological ability to cope and/or confidently manage their workload. We can provide individual and group debriefing at our consulting offices or at your organisation to assist staff in managing the impact of such events.

  • Telephone, Email & Support ServicesRead more

    These services are provided as part of the tailored package and may include telephone or email consultations (a fair use policy applies), and administrative support.

  • Benefits to Your OrganisationRead more

    Customising a CAP can benefit your organisation by providing:

    • The opportunity for the ACT Group to build a relationship with your program, to understand the philosophy of your work and assist in the achievement of your professional goals.
    • Discounted rates for accessing multiple services
    • Having a variety of your training and support needs met by the one service provider

    If you would like a consultant to ring you to discuss your needs please contact us.

Royal Commission
Download the Case Assistance Program PDF brochure
please click here >